We are writing to inform you of upcoming changes to our rates and policies, effective May 1, 2025. Ìý

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As many of you know, we are entering a volatile and uncertain academic financial climate in the next few years. Our rates reflect what it costs to maintain our facility at our current usage level and the current level of financial support we receive from the university. They also reflect the increasing maintenance, personnel, and consumable costs we are already seeing and anticipating in the next two years.ÌýÌý

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We recognize the uncertainty surrounding research funding in the coming years and remain committed to delivering value to our users. As part of this commitment, we continue to offer complimentary consultations and troubleshooting appointments to support your work and maximize the use of our facility.ÌýWe appreciate your support and hope to continue to be a cornerstone in your research endeavors.Ìý

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Below is a summary of the updated rates, effective May 1, 2025:Ìý

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*New consultation policy to come soonÌý

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Additionally, we are updating several of our policies, including our cancellation policy, to help improve your experience in utilizing our facility. Please review the details below:Ìý

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Cancellation FeesÌý

• Analytical Cytometer Appointments:Ìý

• Cancellations after the 36-hour lockout period → 20% of scheduled instrument timeÌý

• No-show (failure to cancel in iLabs) → Charged 1 hour of instrument timeÌý

• Same-day cancellation for staff-assisted appointments → Up to 1 hour staff time chargeÌý

• Rescheduling more than twice with staff → Cancellation fee appliedÌý

• Late arrival (30+ minutes) for staff-assisted appointments → Appointment cancelled & fees appliedÌý

• Sorter Appointments:Ìý

• Cancellations less than 72 hours before appointment → 20% of scheduled instrument timeÌý

• Same-day cancellation for staff-assisted sorter appointments → 20% of time + up to 1 hour staff chargeÌý

• Late arrival (30+ minutes) for staff-assisted appointments → Appointment cancelled & fees appliedÌý

• Rescheduling more than twice with staff → Cancellation fee appliedÌý

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For full details on all updated policies, please visit:Ìý

• Cancellation PolicyÌý

• Training Fee PolicyÌý

• Core AccessÌý

• Server AccessÌý

• Biosafety PolicyÌý

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In addition, our updated training policy now covers both the initial in-person training and the first follow-up appointment under the same fee structure.Ìý

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Thank you for your understanding and for being an integral part of our community. Please don’t hesitate to reach out with any questions or concerns.Ìý

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Sincerely,
Ramrio Diz, PhD, Flow Cytometry Core Facility DirectorÌý

Ayrianna Hedgecock, MSc, Logisitics Coordinator
´óÏó´«Ã½ Flow Cytometry Core FacilityÌý

Internal, LCCC, ´óÏó´«Ã½ System, and External Academic Rates (2025)

´óÏó´«Ã½ Flow Cytometry Facility Rates_External Commercial (2025)

To Join the Teams page:

1. Open Microsoft Teams.
2. In the left sidebar, click onÌýTeams.
3. At the bottom of the teams list, selectÌýJoin or create a team.
4. Enter the code qdwc0z6 to join the Flow Core User Group

Once in the group you’ll notice different forums to ask questions. You will also be put on the User Group email list.

Email Flow Staff if you need help getting added to the team!

The Flow Core team has come up with a fantastic initiative called FlowChat, a Café series dedicated to all things Flow Cytometry.

So, what’s FlowChat all about? It’s a relaxed and informal gathering where we can come together to discuss our flow experiments, share experiences, and learn from one another. We believe that these discussions can lead to incredible insights and foster a strong sense of community among us flow enthusiasts.

We’re planning to host FlowChat sessions every second Monday from 3-4 pm. And, of course, we won’t let you go hungry during these chats! We’ll be serving refreshments (empanadas for our very first gathering!) to keep your energy levels up as we dive into some fascinating flow cytometry conversations.

To ensure we have enough snacks for everyone, we kindly request that you fill out this if you’re interested in attending. It’ll only take a minute, I promise! And please, feel free to invite any colleagues who might be interested in joining the FlowChat discussions. The more, the merrier!

Mark your calendars for our first FlowChat session next month. We can’t wait to see you there and kick off this engaging series with a bang!

If you have any questions or need further information, don’t hesitate to reach out. Until then, keep flowing and have a fantastic day!

The Flow Core Team

The addition of three new instruments, including two new sorters, coupled with the scheduled Core Rate Review have led to changes in our facility rates. Please see the attached PDF for more information: 2023 core updates

As always, you can reach out to staff at uncflowcyto@med.unc.edu with questions!

Flow Staff